FAQ
Welcome to our Frequently Asked Questions! Below, you’ll find answers to the most common questions we receive. If you don’t see what you’re looking for, feel free to reach out as we’re always happy to help!
U.S.Veterans FAQ
Do you offer a U.S. Veterans discount?
Being a veteran-owned small business, we absolutely offer a veterans discount!
Please use our Contact Form or email us with proof of your US Military service (DD214, VA card, or Driver's License) to:
Support@ElevatedHempCo.com
Please allow up to 24 hours for verification.
Thank you for your service!
Shipping FAQ
Do you ship to _____ and how much does it cost?
At this moment, we only ship within the United States. All orders are shipped discretely!
Free shipping for orders over $99!
We ship to all states EXCEPT:
Idaho, Minnesota, Oregon, Rhode Island, Arkansas, and Vermont.
When will my order ship?
All orders are shipped out within 24-48 hours of processing your payment (excludes weekends and holidays).
PLEASE NOTE: Once your order is packaged up, we will create a shipping label, then email you a tracking number.
Your tracking number takes 1-2 days to update within the USPS system.
How can I track my package?
You will be sent a tracking number via email when your order has shipped. Please allow 24-48 hours for the tracking information to update. Once you get a tracking number, the shipping company takes time to get the package updated in their system.
If you have any questions or concerns, don't hesitate to reach out to us. Support@ElevatedHempCo.com
When will my order arrive?
All orders are shipped from Texas. Depending on your location within the US, delivery should be expected within 4-6 business days after we ship out your order.
PLEASE NOTE: Once we ship your package with USPS or UPS, we have zero control on how long it will take them to sort your package and move through their system.
If your package has experienced serious delays, please contact Support@ElevatedHempCo.com for assistance on a solution!
Where is my package?
For shipping delays, please note that once your package is with USPS or UPS, we have no control over the shipping process.
Delivery dates on our site are only estimates. If your tracking hasn’t updated, please allow 24-48 hours for it to reflect any changes in their system. If you need additional assistance, please use our contact form to get in touch!
Refund Policy FAQ
What is your return/refund policy?
All purchases are final and non-refundable. Due to the evolving laws regarding hemp, we cannot accept returns.
If something is wrong with your purchase, you may be entitled to a refund as long as we are notified within 14 days.
While we stand behind the quality of our products, therefor, the effectiveness of a product is not a valid reason for refund, as cannabinoids affect everyone differently.
What if my product arrives damaged?
If a product arrives damaged/unusable, or your shipment is missing any products, you must notify us within 2 days of product arrival via email with a description and several pictures of the damage, damaged package, and/or items within.
Support@ElevatedHempCo.com
THCA FAQ
What is THCA?
THCA, or tetrahydrocannabinolic acid, is a non-psychoactive cannabinoid found in raw and live cannabis. It is the precursor to Delta-9 THC (tetrahydrocannabinol), which is the primary psychoactive compound in cannabis.
THCA converts to Delta-9 THC through a process called decarboxylation, which occurs when the cannabis is heated (such as through smoking, vaping, or cooking). Unlike THC, THCA does not produce a "high" but may have potential therapeutic benefits, including anti-inflammatory, anti-emetic, and neuroprotective properties.
How is THCA legal?
THCA products were made legal by H.R. 2: The Agricultural Improvement Act of 2018, commonly referred to as the 2018 Farm Bill. THCA is legal primarily because it is non-psychoactive and found in hemp, which is legal under the 2018 U.S. Farm Bill, provided it contains less than 0.3% THC. Its legality can vary by jurisdiction, but it generally falls outside the strict regulations applied to THC.
Is THCA legal in my state?
According to the ever changing laws in the United States, Elevated Hemp Co. has determined that the following states have banned or reformed laws around THCA products:
Idaho, Minnesota, Oregon, Rhode Island, Arkansas, and Vermont.
At this moment, we cannot ship to these states.
What are the effects of THCA?
The effects of THCA vary per person, but the average is often reported as relaxing and euphoric. It’s motivating/energizing to some, especially at lower doses, and sleep-inducing to others, especially at higher doses.
It is important to always start with lower doses of THCA to assess your own tolerance levels and slowly move up in dosing if needed.
Consumer Reported THCA Effects:
-Mood boost
-Calming
-Relief for aches
-Motivating
-Sleep aid
-Increased desire for food
How long do the effects of THCA last?
The length of THCA's effects are very unique to the individual. As an average, THCA effects tend to last 2-4 hours for many users.